Contactless Cards are Coming!

Over the next few months, American Heritage will be bringing contactless payment to all current and future debit cards

Contactless Debit Cards

Contactless payment is a new way to pay with your debit card that brings more security, safety, and convenience to card payments.

  • Your card number will not change, however the expiration date and CVV code will be updated.
  • Keep in mind that any recurring payments from the old card will need to be updated with the new details.
    Contactless Debit Card
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    How to Use a Contactless Debit Card

    1. Identify
    2. Look
    3. Tap
    4. Confirm
    Identify your contactless card symbol.Look for the contactless symbol or for the word TAP when paying for your items at checkout.Place your card over the symbol or the center of the terminal screen to initiate payment.A beep, a green checkmark, or a flashing greenlight will indicate your successful payment.
    Identify your contactless card symbol.Look for the contactless symbol or for the word TAP when paying for your items at checkout.Place your card over the symbol or the center of the terminal screen to initiate payment.A beep, a green check mark, or a flashing green light will indicate your successful payment.
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    What is a “contactless” card?

    A contactless card is an updated version of our EMV card that includes radio frequency
    identification (RFID) technology. This enables members to hover or tap a card over a card terminal to conduct a transaction.

    What is the difference between a digital wallet, a contactless card, and a virtual card?

    These names may seem interchangeable however there are some slight differences in the products.

    • A digital wallet is a software-based system that securely stores users' payment
      information and passwords for payment methods on a digital device. Ex: Apple Pay,
      Samsung Pay, PayPal, etc.
    • A contactless card is a special plastic card embedded with near field technology.
    • A virtual card is not a physical, plastic card. It is a set of sixteen digits, like a
      debit/credit card number, with a CVV code that is randomly generated for each
      transaction using special software. Virtual cards are also on our product roadmap.

    How will a cardholder know it is a contactless device?

    The RFID icon will appear on the device.

    Will all members be getting new cards?

    Yes, all members will begin receiving a new contactless debit card in the mail. Your card number(s) will remain the same however, your expiration date and CVV code on the back will change. This mailing will occur in waves over the course of a few months.

    How do I know if my American Heritage card has contactless payment capability?

    If your card has the RFID icon on the back of it, you are set to begin making tap and go contactless payments!

    contactless card symbol

    When will these changes take place?

    The debit card rollout will begin in May 2022 and conclude by August 2022.

    Will the Scorecard reward points carryover to the new card?

    Yes. Since the card number is not changing, Scorecard points will automatically carry over to the newly issued card record.

     

    What if I am not making an in-person transaction? Is there any change to how I use my card?

    No, the contactless card can be used for online and over the phone authorizations in the same manner it is used today.

    What if the merchant’s device does not have Contactless Service?

    Your card can still be inserted in the device and will function as an EMV Chip card.
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    Mastercard Network Benefits

    As a Mastercard cardholder, you have immediate access to the following premium benefit:

    • $1 Million Travel Accident Insurance
    • Mastercard Concierge Service which includes 15% savings on airport meet and greet services at more than 700 worldwide locations
    • Extended Warranties
    • Price Protection
    • Mastercard Identity Theft Resolution Services
    • Mastercard Lost and Stolen Card Reporting
    • Emergency Card Replacement
    • Emergency Cash Advance
    • Mastercard Zero Liability Policy
    • A Penny A Purchase: American Heritage will donate $.01 to The Kids-N-Hope Foundation for every purchase you make using your American Heritage Debit Card

    The Right Checking Account is Hassle-Free

    Spending should be simple. Explore the perks of an American Heritage checking account and get on the road to financial freedom.