Contactless Cards

Contactless payment is a new way to pay with your debit and credit card that brings more security, safety, and convenience to card payments.

Contactless Debit Card
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How to Use a Contactless Card

1. Identify
2. Look
3. Tap
4. Confirm
Identify your contactless card symbol.Look for the contactless symbol or for the word TAP when paying for your items at checkout.Place your card over the symbol or the center of the terminal screen to initiate payment.A beep, a green checkmark, or a flashing greenlight will indicate your successful payment.
Identify your contactless card symbol.Look for the contactless symbol or for the word TAP when paying for your items at checkout.Place your card over the symbol or the center of the terminal screen to initiate payment.A beep, a green check mark, or a flashing green light will indicate your successful payment.
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What is a “contactless” card?

A contactless card is an updated version of our EMV card that includes radio frequency
identification (RFID) technology. This enables members to hover or tap a card over a card terminal to conduct a transaction.

What is the difference between a digital wallet, a contactless card, and a virtual card?

These names may seem interchangeable, however there are some slight differences in the products.

  • A digital wallet is a software-based system that securely stores users' payment
    information and passwords for payment methods on a digital device. Ex: Apple Pay,
    Samsung Pay, PayPal, etc.
  • A contactless card is a special plastic card embedded with near field technology.
  • A virtual card is not a physical, plastic card. It is a set of sixteen digits, like a
    debit/credit card number, with a CVV code that is randomly generated for each
    transaction using special software. Virtual cards are also on our product roadmap.

How will a cardholder know it is a contactless device?

The RFID icon will appear on the device.

How do I know if my American Heritage card has contactless payment capability?

If your card has the RFID icon on the back of it, you are set to begin making tap and go contactless payments!

contactless card symbol

Will the Scorecard reward points carryover to the new card?

Yes. Since the card number is not changing, Scorecard points will automatically carry over to the newly issued card record.

 

What if I am not making an in-person transaction? Is there any change to how I use my card?

No, the contactless card can be used for online and over the phone authorizations in the same manner it is used today.

What if the merchant’s device does not have Contactless Service?

Your card can still be inserted in the device and will function as an EMV Chip card.
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Mastercard Network Benefits

As a Mastercard cardholder, you have immediate access to the following premium benefit:

  • $1 Million Travel Accident Insurance
  • Mastercard Concierge Service which includes 15% savings on airport meet and greet services at more than 700 worldwide locations
  • Extended Warranties
  • Price Protection
  • Mastercard Identity Theft Resolution Services
  • Mastercard Lost and Stolen Card Reporting
  • Emergency Card Replacement
  • Emergency Cash Advance
  • Mastercard Zero Liability Policy
  • A Penny A Purchase: American Heritage will donate $.01 to The Kids-N-Hope Foundation for every purchase you make using your American Heritage Debit Card

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